Empowering Sales force

Empowering Sales force

A Customer Relationship management (CRM) tool which empowers our sales, marketing, customer support and IT team to work collaboratively. EMPOWER helps sales teams for an in depth understanding of the customer by providing analysis of current and historical data thus in turn enabling better customer interaction. It also enables our sales officers in the field to transact business while on the move. It provides real-time sales, collections, outstanding, and order tracking information that facilitates faster resolution of issues /concerns of channel partners.

The tool helps field teams to engage with customers in a relevant and empathetic manner. It The tool helps the sales team to timely debottleneck and resolve our customers complaints / queries spanning from order booking to outstanding. It also helps sales team in geo fencing our channel partners thus enabling them to analyses the market reports and identify the grey and the green areas. It provides an integration of various services across the organization for better understanding.